Smile IVF Clinic

Dr. Mao (Dr. Hemao) is repeatedly praised for IVF success — multiple patients achieved pregnancy on first attempt after failing elsewhere, with detailed explanations of protocols, hormone levels, egg counts, and success percentages provided before treatment so patients can make informed decisions.

The lab team delivers precise sperm selection and embryo grading, with one patient receiving all male embryos after specifically requesting male sex selection, and another getting a Grade 4BB embryo that resulted in an uncomplicated pregnancy — patients report the lab follows through on specific requests rather than applying a one-size-fits-all approach.

Nursing and admin staff coordinate care systematically throughout treatment cycles, answering questions quickly and providing continuous follow-up consultations; one English-speaking patient specifically praised Khun Poon for attentive support, and Thai-speaking patients note the team explains each step clearly without creating pressure or anxiety.

One patient reported a significant discrepancy in PGT-A (genetic testing) results — out of 9 embryos, 7 were flagged as high-risk when the patient had explicitly requested male sex selection and expected a higher percentage of male-viable embryos; the patient felt the lab underperformed on the sex selection and that only 2 embryos (1 male, 1 female) were deemed transferable, yet the doctor did not provide documentation to explain the results, leaving the patient with serious doubts about lab protocols.