Thonburi Hospital

Dr. Jaroon (จรินทร์) gets genuine praise for gastrointestinal issues — patients describe him as attentive and caring, with nurses and front staff who are visibly engaged and helpful enough that security will actually carry your belongings to the door.

Several patients report the afternoon slots are quieter with shorter waits, and the physio setup includes modern equipment that works well for follow-ups without the chaos of peak hours.

English-speaking doctors and staff appear consistently across reviews, which matters if you're navigating medical terminology as an expat; one patient specifically noted new equipment alongside this language capability.

The booking system creates real friction — patients report being told one thing by one nurse (that their second appointment will flow directly after the first) then getting put back in queue anyway, leading to 2–4 hour waits for a supposed back-to-back appointment. One reviewer sat waiting nearly 2 hours for the first doctor, then had to wait another 2 hours for the second because staff didn't actually queue them together.

Pricing is opaque and punches above the clinic's actual results — consultation alone runs 1,800 baht, and patients report overcharging relative to what they actually receive (one suture removal cost 2,692 baht), with some doctors quoting higher prices for identical treatments compared to colleagues. Medication costs are also inflated without upfront disclosure.

Staff professionalism is inconsistent, particularly in call center and reception roles — multiple reviewers report being spoken to disrespectfully when calling to book or ask questions, with one call center employee described as 'shouting' at a patient trying to schedule, and security/parking attendants have been rude to patients simply dropping someone off at the entrance.