Plus Dental Clinic

The dentists here have consistently light hands — multiple patients mention painless cleanings and scaling even when they were nervous about dental work. Several reviews specifically note they stopped being afraid of dentists after visiting, which suggests the clinical technique genuinely makes a difference for anxious patients.

Staff turnover seems high but when you get the good ones, they're genuinely warm and attentive — patients describe them as 'like family' and note they get remembered between visits. The better experiences involve staff who explain what's happening and check in on you throughout treatment.

Retainer and cosmetic work comes out looking polished and fitting properly — multiple patients were surprised by the quality of finishes, especially at the price point. One patient specifically mentioned getting the shade and fit exactly right on a retainer, which isn't always standard.

The front desk and payment process is a nightmare — multiple patients waited 40-45 minutes just to pay after their treatment was done, with staff seemingly forgetting they existed or bumping them in queue order. One patient had to stand up and ask to be seen because no one acknowledged them despite clearly waiting, and the staff weren't apologetic about wasting that much time.

Customer service drops off dramatically after you commit to treatment — patients who booked orthodontic cases report that admin stopped responding to messages quickly and became less helpful compared to the initial consultation phase. The follow-up care communication seems to depend on which staff member you get.

Some counter staff are rude and dismissive when patients have concerns or questions — one review described being spoken to harshly and with a raised voice, which contradicts the otherwise warm clinical experience. This inconsistency means your visit quality depends heavily on who's working that day.